Gateway Casinos Alberta FAQ
Effective February 8, 2021 at 11:59 pm, proof of vaccination is no longer required.
We look forward to serving our guests at Chow Lucky Noodle Bar and at Nova Bar. A full service menu will be available at both outlets. Match Eatery & Public House, Atlas Steak + Fish, The Buffet and Halley’s Club will remain closed until further notice. We currently do not have a re-opening dates for these restaurants. We encourage you to enjoy our open outlets – Chow and Nova Bar. Please watch our website and social channels for updates.
Effective March 8th, masks are no longer required.
The Public Health Agency of Canada (PHAC) notes that vaccination is one of the most effective ways to help protect ourselves, our families and communities against COVID-19. At Gateway, we are taking the step to implement an Employee COVID-19 Vaccination Policy. This will best ensure we are fulfilling our requirement to provide a safe and healthy environment for our employees and guests. Beginning November 8, 2021, all employees at Gateway are required to provide proof of full COVID-19 vaccination or begin completing weekly rapid testing and adhering to mandatory mask requirements, regardless of the public health direction of mask mandate.
We continue to encourage physical distancing throughout our properties with floor guides and signage to assist and remind our guests.
I have tested positive for COVID 19 and was at a Gateway casino facility recently, who do I report this information to?
During your visit, if you have any questions or concerns regarding our health and safety initiatives, please speak to one of our knowledgeable customer service or security personnel.
Guests may also call 780-490-9068 to report sanitation or social distancing concerns.
My Club Rewards
Your Reward Points and Food Comps will be unaffected by the closure of our casinos and will be waiting for you in your account when we re-open.