- Rigorous health & safety procedures
- New reservation and virtual queue system to promote safe distancing
October 6, 2020 – Gateway Casinos & Entertainment (Gateway) is pleased to announce that it will re-open select properties in Ontario as part of the province’s Stage 3 guidelines. Beginning on Thursday, October 8, locations in Woodstock, Clinton and Hanover will re-open and all other Gateway locations – except for Casino Rama Resort – will re-open on Saturday, October 10. Under this framework, all properties will be restricted to the government mandated maximum of 50 guests, and will only include slot machines. Table games will not be operational and non-gaming amenities will be very limited.
At opening and in the coming days, we will be operating with a reservation and invitation system for our customers only. Due to the 50-customer capacity restrictions, properties will be open to invited My Club Rewards members only. Invited members will be notified by email with details on how to make reservations.
“We are excited to be able to re-open our Ontario properties and welcome back some of our team members and customers. The health and well-being of our employees and guests is our top priority,” said Tony Santo, CEO at Gateway Casinos. “We look forward to fully re-opening and welcoming more of our guests back in the future as capacities are increased and restrictions are lifted.”
Maintaining a clean environment is a year-round priority and it is regular practice to clean all hard surfaces, such as door handles and tables. Under the current environment, Gateway is being hyper-vigilant in our cleaning protocols throughout our properties to prevent the spread of transmittable illnesses, including COVID-19.
Gateway has implemented a new reservation and virtual queue system that will allow guests to book their play time online, check-in upon arrival and safely wait in their vehicles until we are ready for their entry. “This system will allow our staff to properly prepare the gaming floor for our guests, and ensure there is no congestion at the entrance as they wait to enter,” said Santo. “Things may look and feel a little different around the property, but we remain committed to making your visit enjoyable.”
For more information on the Company’s health and safety protocols, click here.
|Property||Re-Opening Date||Hours of Operation|
|Playtime Hanover||October 8||9:00am – 1:00am|
|Gateway Casinos Woodstock||October 8||9:00am – 1:00am|
|Gateway Casinos Clinton||October 8||9:00am – 1:00am|
|Cascades Casino Chatham||October 8||10:00am – 2:00am|
|Starlight Point Edward||October 10||10:00am – 2:00am|
|Gateway Casinos Sarnia||October 10||9:00am – 1:00am|
|Gateway Casinos London||October 10||8:00am – Midnight|
|Gateway Casinos Sudbury||October 10||10:00am – 2:00am|
|Gateway Casinos Sault Ste Marie||October 10||9:00am – 1:00am|
|Gateway Casinos Thunder Bay||October 10||9:00am – 1:00am|
|Gateway Casinos Innisfil||October 10||10:00am – 2:00am|
|Casino Rama Resort||CLOSED|
For re-opening information including details on all amenities and opening hours, please visit the individual property website or follow them on social media.
Gateway Casinos & Entertainment:
Director, Communications & Public Affairs
About Gateway Casinos & Entertainment Limited
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 26 gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs over 8,000 people and features approximately 421 table games (including 48 poker tables), 14,162 slots, 82 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Additional information is available at www.gatewaycasinos.com. * All figures as at February 13, 2020